“Melissa was excellent from start to finish. She was great at communicating efficiently and always responded to my messages and questions quickly and informatively. She was very open to my ideas on hair and took on board lots of preferences and wishes – she also gave me plenty of options and useful advice. On the day she replicated a hairstyle that was slightly different to what we did in my trial, having worked to perfect a more boho relaxed look. I loved it!!”